![]() Service Level AgreementsĪ service-level agreement (or an SLA) is a contract between a service provider and its customers stating what services the provider will furnish, as well as defining performance standards. In residential connections, throttled upload speed is the norm: 20Mbps down, 2Mbps up is a standard package, which would be advertised as “20×2,” or the upload speed left out completely. Business internet connections usually offer identical download and upload speeds, known as parity. If you’re creating content and need to get it to clients, upload speed really matters-the same goes for backing up your data offsite. For streaming movies and web surfing, download speed matters. Residential, and even some business internet providers, keep prices down by offering impressively fast download speeds while glossing over their far slower upload speeds. Here are the most important factors for your business internet vs. residential are critical-would you line up at FedEx Office self-serve instead of buying your own office printer? Or have an Uber driver make your client deliveries? The choice is really that cut-and-dried. Saving a few bucks now could end up costing you down the line, since the differences between business internet vs. In addition, ISPs provide guaranteed service and uptimes for business internet. Residential internet often has restricted upload speeds and comes with only best-effort service agreements, while business internet demands faster upload speeds in order to perform operations. residentialīusiness internet has more features and benefits than residential, and is worth the higher cost. But, is this the right choice for your business? Business internet vs. This Quora thread sums it up: residential internet is cheaper, and now it’s almost as good as a business-level connection, so why pay the difference? You have a handful of employees, and they can easily get by on fewer Mbps than MegaCorp downtown. With fiber broadband-wired neighborhoods popping up everywhere promising low cost pricing and high speed internet, the choice between business internet vs. It’s a valid question, especially for small-business owners squeezing as much as they can out of every scarce dollar. “Why should I pay so much for internet service?”
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